How to Export Your Data
You can export a copy of your personal data at any time through the Nexum app:
- Open the Nexum app on your device
- Navigate to Settings (found in the Profile tab)
- Select "Privacy & Data"
- Tap "Export My Data"
- Your data will be prepared and downloaded to your device
What Data Can You Export?
📱 Profile Information
Your username, email, account creation date, and profile preferences
🎮 Game Progress
Current levels, scores, completion statistics, and learning streaks
🏆 Achievements
Unlocked achievements, badges earned, and milestone dates
⚙️ Account Settings
Notification preferences, language settings, and app configurations
Note: Vocabulary content and learning materials are proprietary and not included in personal data exports. Your progress with these materials is included.
Delete Specific Data
If you want to delete specific data without deleting your entire account:
Available Options
- Clear learning history while keeping your account
- Reset game progress to start fresh
- Remove specific achievements or statistics
- Delete stored preferences and settings
For specific data deletion requests, please contact our support team with details about what you'd like removed.
Your Privacy Rights
Under GDPR and similar privacy regulations, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate personal data
- Erasure - Request deletion of your personal data
- Portability - Receive your data in a portable format
- Object - Object to certain processing of your data
Need help with data management or have specific requests?
Contact support@nexum.app